This Privacy Policy describes how B2csupply Ltd, doing business as B2csupply Ltd ("we," "us," or "our"), collects, uses, shares, and protects personal information obtained through our website, aeblind.com, and in connection with our products and services. By using our website or services, you consent to the practices described in this policy.
1. Information We Collect
We collect several types of information from and about you, including:
Personal Information: Information that identifies you directly or indirectly, such as your name, postal address, email address, telephone number, payment information (including credit card numbers processed by our third-party payment processors), and account credentials when you make a purchase, create an account, register a product, or contact us.
Automatically Collected Information: When you visit our website, we automatically collect certain data through cookies, web beacons, and similar tracking technologies. This may include your IP address, browser type, operating system, device identifiers, referring URLs, pages viewed, links clicked, and your interactions with the site. We may also collect information about your approximate geographic location.
Product Usage Data: If you use B2csupply Ltd smart products connected to our services, we may collect operational data, such as device status, settings, automation schedules, environmental sensor readings (e.g., light levels, temperature), and diagnostic information to provide functionality, support, and improvements.
Communications: Records of your correspondence with us, including support inquiries, survey responses, and feedback.
2. How We Use Your Information
We use the information we collect for the following business purposes:
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To provide, operate, maintain, and improve our website, products, and services.
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To process and fulfill your orders, including sending order confirmations, invoices, and shipping notifications.
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To create and manage your account and product registrations.
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To provide customer support, troubleshooting, and respond to your requests.
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To send you technical notices, security alerts, and administrative messages.
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To communicate with you about products, services, offers, promotions, news, and events, where you have consented to receive such marketing communications. You may opt-out at any time.
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To monitor and analyze trends, usage, and activities to improve our offerings and user experience.
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To detect, prevent, and address technical issues, fraud, or other illegal activities.
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To comply with legal obligations, enforce our terms and policies, and protect the rights, property, or safety of our company, our customers, or others.
3. Legal Basis for Processing (For EEA/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data on the following legal bases:
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Performance of a Contract: To fulfill our obligations to you under a contract (e.g., processing your order).
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Legitimate Interests: For our legitimate business interests, such as improving our services, marketing (where applicable under law), and preventing fraud.
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Consent: Where we have obtained your prior consent (e.g., for certain marketing communications or cookies). You may withdraw consent at any time.
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Legal Obligation: To comply with our legal and regulatory obligations.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
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Service Providers: With trusted third-party vendors who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, email delivery, hosting services, and customer support. These parties are contractually bound to use your information only for the purposes of providing services to us and in accordance with this policy.
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Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
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Legal Requirements: To comply with any court order, law, or legal process, including to respond to any government or regulatory request, or to protect the rights, property, or safety of our company, our customers, or others.
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With Your Consent: For any other purpose disclosed by us when you provide the information, with your explicit consent.
5. International Data Transfers
Your information may be transferred to, and processed in, countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your country. We ensure that appropriate safeguards are in place for such transfers in accordance with applicable data protection laws, such as relying on adequacy decisions or standard contractual clauses approved by relevant authorities.
6. Data Security
We implement reasonable and appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include SSL encryption on our website and secure data storage practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and applicable legal requirements.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
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The right to access and receive a copy of your personal data.
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The right to rectify inaccurate or incomplete data.
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The right to request the deletion of your personal data ("right to be forgotten").
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The right to restrict or object to our processing of your data.
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The right to data portability.
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The right to withdraw consent at any time, where processing is based on consent.
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The right to opt-out of the sale or sharing of personal information (we do not sell data).
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The right not to be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us at alex@aeblind.com. We may need to verify your identity before processing your request. You also have the right to lodge a complaint with a supervisory authority in your country of residence.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted).
We use cookies for essential website functionality, analytics (e.g., Google Analytics to understand site usage), and advertising purposes (e.g., to deliver relevant ads on other platforms). You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
10. "Do Not Track" Signals
Our website does not currently respond to "Do Not Track" (DNT) browser signals.
11. Third-Party Links
Our website may contain links to third-party websites, plug-ins, or services. This Privacy Policy does not apply to those third parties. We encourage you to read the privacy policies of every website you visit.
12. Children's Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected such information, please contact us so we can delete it.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
B2csupply Ltd (B2csupply Ltd)
Email: alex@aeblind.com
Phone: +91-9310538601
Address: 110 16th Street Suite 1400, Denver, CO, 80202, US
Last Updated: December 18, 2024